The Ham Baker Group is fully committed to providing a quality
range of products and services.
All of our products conform to a variety of British standards,
thereby assuring our customers of quality, and maintaining our industry-leading
Our QMS (Quality Management System) is an essential part of the
business in this ever-changing industry. Through independent assessment
from the likes of BVC and validation such as BS EN 9001:2008, we
are able to show our continued commitment to quality; both to customers
and suppliers alike.
The Ham Baker Group recognises its responsibility to protect the
environment and wherever possible we make every effort to minimise
our environmental impact. We will be establishing an environmental
management system throughout the Group that will conform to the
requirements of ISO 14001.
We strive for customer satisfaction from first enquiry to installation;
a commitment which we support through our dedicated Regional Sales
Teams who are only too happy to help, and who are able to visit
our clients in person to discuss their needs. If technical support
is required, one of our Project Managers or Engineers will be able
Customer satisfaction, quality of product and service are what
we at Ham Baker pride ourselves on.
Ham Baker have achieved certification to BS EN ISO 9001:2008 for
Design, manufacture, installation and commissioning of water
control, penstocks and flap valves and other associated equipment
for use in the water, sewerage, maritime, power, process and
Ham Baker Ltd
are externally audited by UVDB verify and are proud to announce that our
evaluated score is in excess of 90% in all categories; for both
management systems and actual on-site activities. These scores are
achieved through a constant desire to succeed and improve our business
through our dedicated and professional members of staff.